Shipping Policy

Last Updated: 11-04-2025

At JLM Creations, we do our best to ensure your order is processed and delivered quickly and safely.

Processing Time

Orders are typically processed within 8-10 business days after payment is received. Custom or made-to-order items may take additional time - We'll let you know if there are any delays.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your location and order size. We ship using trusted carriers such as USPS, UPS, FedEx, and delivery times vary depending on your area.

You'll receive a confirmation email with tracking information once your order has shipped.

Local Pickup

Local customers can select Local Pickup at checkout. We'll contact you when your order is ready for pickup.

Lost or Damaged Packages

We are not responsible for items lost or damaged during shipping, but we'll gladly help you file a claim with the carrier if needed.

Address Accuracy

Please double-check your shipping address before completing your order. We can't replace or refund orders shipped to an incorrect address provided by the customer.